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Interested in joining us ?

Send your CV to hr@devtodev.com

ACCOUNT MANAGER (CUSTOMER SUCCESS MANAGER)

Vilnius, Lithuania / remotely

Devtodev is an ultimate product analytics platform for data-driven teams that helps get valuable insights and influence user decisions.

For 10+ years, we’ve been building a comprehensive analytics service to help game and app studios better understand their users.

Come and join our ambitious and professional team!

Responsibilities

  • Making onboarding calls
  • Working with current clients: assistance with the integration process, gathering feedback and further analysis, assistance in solving technical issues, assistance with analytical questions
  • Analysis of clients’ requirements (communicating with analysts team, converting feedback and requirements into development tasks)
  • Working with SQL queries (creating, fixing, etc)
  • Working with a taxonomy of clients’ projects, creating a taxonomy for different projects
  • Manage contracts and invoices
  • Working with the product documentation

Requirements

  • Fluent English
  • Flawless communication skills - both written and oral
  • Ability to analyze and systematize
  • Good communication and presentation skills
  • Understanding of the application development lifecycle
  • Knowledge of SQL
  • Ability to communicate with different roles in companies (СЕОs, developers, analysts, producers)
  • Ability to convert clients’ needs into technical tasks
  • Proficiency in Microsoft Excel, deep understanding of Math
  • Passion for IT, technology, mobile gaming

A big plus would be

  • Interest in mobile application analytics
  • Knowledge of the mobile games and applications industry
  • Experience with CRM software
  • Understanding of the basics of DB

What we offer

  • A chance to work in one of the fastest growing market segments (mobile app and gaming industry)
  • Friendly environment in the team of professionals
  • Flexible schedule and possibility to work remotely
  • Reimbursement for professional courses and events, online language courses
  • Comfortable and modern office in Vilnius Tech Park

Send your CV to hr@devtodev.com with “Account Manager” in the subject line.