With customer support outsourcing you can
- Improve game experience and inspire brand loyalty
- Boost player engagement and retention
- Increase conversion to payment rate
- Ensure 5-star ratings and great reviews
- Filter feedback and facilitate troubleshooting
Why choose devtodev’s customer support outsourcing
Our ultimate goal is to build effective relationships between developers and users. We work hand in hand with you to solve users’ problems and make sure that every single one of them is heard. So you can focus on what you do best — creating amazing apps and games.
With devtodev you get
- Quality standards and effective communication strategies
- Professional support training system
- Fast and easy scaling to meet the requirements
- Personal manager for your project
- Tailored API for in-depth customer support solutions
- Proficient operating knowledge of the helpdesk systems
- Flexible pricing adjusted for your needs
About our team
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Processing over 100,000 tickets every month -
Have been supporting 100+ projects -
Working with users worldwide 24/7 -
Speaking English, Chinese, German, Spanish, Russian -
Creating and supporting knowledge bases (FAQs) -
Supporting all the major platforms: iOS, Google Play, Windows, Web and other
